Privacy policy

Effective Date: 2/9/2025
Last Updated: 2/9/2025

1. Introduction

At PunyaPath, we are committed to protecting your privacy and ensuring transparency in how we collect, use, and secure your data. This Privacy Policy governs your use of our website and services available at https://punyapath.in/.

2. Information We Collect

a. Personal Information (collected when you provide it):

Name, email address, phone number, shipping and billing address
Account credentials (username, encrypted password)
Payment details (processed via secure third-party gateways)
Preferences, feedback, and any other data you choose to submit (e.g., product reviews, inquiries)

b. Automatically Collected Information:

IP address, browser type/version, device, operating system, pages visited, referring URLs, time stamps, and other analytics data (via cookies and similar technologies)

3. Use of Your Information

We utilize your information to:

Process your orders and manage your account
Communicate updates, promotions, and respond to your inquiries
Enhance user experience and optimize our services (e.g., product suggestions, site performance)
Conduct internal research and analytics for business improvement

4. Cookies and Tracking Technologies

We use cookies and similar technologies to remember your preferences, analyze site performance, and deliver a personalized experience. You can disable cookies through your browser settings, but certain site features may be impacted.

5. Payment Processing & Security

We do not store your payment card details. Payments are handled securely by trusted third-party processors via encrypted connections. We maintain reasonable security measures—such as SSL/TLS encryption and access controls—to safeguard your personal data.

6. Third-Party Services

We may share your information with third parties under the following circumstances:

Service providers (e.g., shipping, payment processors, analytics tools) who help us operate the store, under confidentiality agreements
Legal authorities when required by law or to protect our rights or users’ safety

We do not sell, rent, or trade your personal data with unaffiliated third parties.

7. Third-Party Links

Our site may contain links to third-party websites. These are governed by the privacy policies of those sites, and we are not responsible for their content or practices.

8. User Rights & Choices

Depending on applicable laws, you may have rights including:

Accessing, updating, or deleting your personal data
Opting out of marketing communications (you can do this anytime via unsubscribe option or contacting us)
Managing your cookie preferences via browser settings

9. Retention of Your Data

We retain your personal data only as necessary to fulfill the purposes outlined—or as required by law—for example, for facilitating returns or handling disputes.

10. Updates to This Policy

We may revise this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last Updated” date. Significant modifications may also be communicated via email or website notice.

11. Children’s Privacy

PunyaPath does not knowingly collect personal information from individuals under the legal age (e.g., under 13). If you believe a minor has shared data, please contact us and we will remove it promptly.